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Our Services

Learn more about our services and what we can do for you.
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Commercial Mediation

Commercial mediation is confidential and allows businesses to maintain critical relationships, before they become terminal, because of its fast and cost effective process.

Types of issues and disputes:

  • Negotiation
  • Business to business contracts
  • Partnership
  • Medical practice
  • Associate to Associate
  • Landlord and tenant
  • Tenant to tenant
  • Body corporate/tenant
  • Franchisor/franchisee
  • Managed services
  • Contract continuation
  • Contract termination
  • Contract change management


Workplace Mediation

Early intervention in workplace disputes leads to increased morale, commitment and satisfaction of employees. The employer benefits from increased profits more productive teams, and less turnover of staff.

Types of Issues and disputes:

  • Interpersonal communication
  • Harassment, Discrimination and Bullying
  • Grieving
  • Complaints
  • Conflict Resolution
  • Redundancy
  • Company restructures
  • Performance Management
  • Return to Work

Small Business Mediation

Running a small business can be challenging. When issues arise, they can take your focus away from running the business. At these times an independent impartial dispute resolver can deal with the issue quickly, allowing you to concentrate on your business. The Mediation Specialists Group has experience in small to medium businesses and understands their priorities. Sometimes, all that may be needed is an independent party, facilitating a business meeting, to work through the issues.

Types of issues and disputes:

  • Property leases
  • Hardship rent relief
  • Business to business complaints
  • Business to customer complaints
  • Succession planning
  • Family business relationships
  • Communication between family members
  • Roles and responsibilities
  • Equity in the business (roles and financial interest).

Family Mediation

Early intervention in disputes is in the best interests of your children.

Family mediation helps you work towards a fair share in a safe, cooperative and communicative environment. The mediation process allows you to express your needs and wishes, and build lasting solutions from common ground. The costs and time involved are so much less than the alternatives.

Types of issues and disputes:

  • Relationships
  • Separation
  • Parenting arrangements
  • Financial arrangements
  • Property distribution
  • Divorce
  • Succession
  • Inheritance

Community Mediation

Early intervention, through mediation in community disputes, allows all parties to maintain respectful relationships with neighbours, businesses, their council, ensuring private enjoyment of their property and environment. The mediation process allows all the issues to be identified, discussed, and solutions determined bearing in mind the needs and interests of the groups, or individuals involved.

Types of issues and disputes:

  • Boundary issues
  • Land use (re-zoning)
  • Development proposals
  • Environmental
  • Health issues (exhaust stacks of motorways)
  • Noise

Neighbourhood Mediation

Neighbourhood disputes can be very emotional. Using a facilitative mediator can help parties resolve disputes quickly, allowing everyone involved to get on with their lives. Sometimes these disputes may involve your local council. A Mediation Specialists Group mediator can respond quickly, talk to the parties involved, and facilitate an agreement on the best way forward. The sooner a mediator is involved the greater the opportunity to come to an agreement.

Types of Disputes:

  • Fencing
  • Tree management
  • Boundary incursions
  • Noise
  • Privacy
  • Property management
  • Property development
  • Strata title disputes
  • Pets